Program description

FacesFirst Cosmetic Surgery (“we,” “us”) offers an SMS text messaging program for patients and prospective patients who opt in. Messages may include two-way replies to consultation and treatment inquiries, appointment scheduling, confirmations and reminders, rescheduling notifications, pre- and post-treatment care instructions, customer service communications, and occasional promotional offers related to our services.

How you opt in

You can opt in by providing your mobile phone number and checking the clearly labeled, non-pre-checked SMS consent box on a contact, consultation request, or appointment form on facesfirst.com, or by providing consent during patient registration and intake. Consent to receive text messages is not a condition of purchasing any goods or services or of receiving care.

Message frequency

Message frequency varies based on your interaction with us and your appointment activity.

Message and data rates

Message and data rates may apply. Check with your mobile carrier for details about your plan.

How to opt out

You can cancel the SMS program at any time by replying STOP to any message from us. After you send STOP, we will send one final message confirming that you have been unsubscribed, and you will no longer receive SMS messages from us. If you want to join again, submit a form on our website with the SMS consent box checked and we will start sending messages to you again.

Help

If you are experiencing issues with the messaging program, reply HELP to any message for more assistance, or call us at (303) 744-2300.

Privacy and sharing of your information

We do not share, sell, or rent your mobile phone number or your SMS consent to any third party for their own marketing purposes. Your mobile information will be used only to deliver the messages described above and to provide the service you requested. Our full Privacy Policy is available at Privacy Policy

Carrier liability

Carriers are not liable for delayed or undelivered messages.

Changes to these terms

We may update these SMS Terms & Conditions from time to time. The current version will always be posted on this page.